Melanie Lord

Melanie joined True North Insurance in 2023, bringing with her over 25 years of Financial Services experience. including insurance research; advice compliance; advice disputes; insurance administration and disability claims.

Melanie works alongside Simon and is responsible for ensuring client administration, claims management, advice compliance and the preparation and the implementation of advice documents to meet industry guidelines and standards.

Prior to joining True North Insurance, Melanie was a disability claims manager with a major insurer. Previously, Melanie spent over 25 years with MLC Wealth in various roles and provides a wealth of experience to the team.

Melanie’s objective is to use her extensive insurance experience to provide a streamlined experience to clients and stakeholders.

Melanie is passionate about spending time with friends, family, cruising, and country music.


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Meet the rest of the team!

Simon Gordon

Principal Adviser

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Anna Wilmann

Client Service Manager

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