True North Insurance is committed to guiding and keeping you on track with your financial goals. We want you to help you achieve the financial freedom that allows you to do the things that are most important to you. True North is a privately owned firm and the principals have over 50 years combined experience in providing advice. We take a different approach and direction to deliver better services and outcomes for our clients and providing clear direction.
True North Compass of Conduct
1. Trustworthiness – we are of our word
Trust is earned by good conduct and is all too easily broken. True North are committed to acting with integrity, confidentiality, and good faith in all of our professional dealings.
2. Competence – we know what we are doing
We will ensure that we have the knowledge, skills, and expertise necessary to meet our professional obligations to all of our clients. If needed, we will utilise the expertise of other professionals.
3. Honesty – success is founded on truth and reality
We conduct ourselves with integrity in all our professional dealings and strive to ensure that we are frank and transparent in everything we do.
4. Fairness – we won’t suggest you do something you don’t need
We act with professional objectivity when providing advice to you and will thoroughly investigate, evaluate, and diagnose your need for professional services. We will ensure that we put your best interest at the front of everything we do.
True North: We do things a little differently…
True North reflects the values that underpin how our organisation operates.
The story behind our name and logo goes like this: Good insurance advice requires ‘everyday people’, individuals, families and business owners to ‘entrust their financial story’ (successes and mistakes) to us. It is paramount for our team to listen and deliver the best outcomes possible. We achieve this by combining our core business values with the way we do business. With True North, you always know where you stand and where you’re going.